艾瑪札瑞享酒店 (Movenpick Al Mamzar)

Добрый день! Отдыхали с семьей 2 взр 2 детей с 24 апреля по 2 мая 2025 г.  Номер чистый, уборка каждый день. Так же смена полотенец.  Из минусов не было посуды на семью нам дали 2 вилки, 2 ложки и 2 тарелки, сколько не ходили не просили ни чего не принесли.  Очень далеко пляж, ездит маленький автобус от отеля, если не поместился приходится ждать пока автобус сделает первый рейс, ехать до пляжа 7-10 мин. Ездит один раз в день на пляж в 10 с пляжа в 14. Если решили остаться обратно добираетесь сами.   Вход на пляж через парк, вход в парк платный 5 дирхам за каждого и за детей тоже.  Понедельник и среда женский день, мальчиков от 11 и мужчин в парк и на пляж не пускают. Магазины рядом в минуте магазин Катрин, за углом торговый центр.

No proper room service a terrible experience! The room service staff were nice, but the receptionists, especially the two women, were very unfriendly. They never smiled or spoke kindly. I’ve booked this hotel every year, and this is my fourth time staying here, but I’ve never had such an unpleasant experience before.

Dood service

الفندق قديييييييييم مررررررره ومتهالك جدااااااااااااااااا

很好的酒店令人安眠

杜拜市區性價比很高的5星酒店，離機場不遠，交通便利環境佳，房間超大，帶客廳餐廳廚房，適合商務及度假，值得推薦和點贊！

Shown to a dirty smoky smelling apartment and discovered that a load of water was streaming down from the bathroom lights!

Travel Date: Early August 2024 Booking Platform: 訂房網站 We recently booked a one-night stay at the Mövenpick Al Mamzar in Dubai for a layover. Listed as a five-star hotel, our experience fell far short of expectations. Major Letdowns: Dated and Unkempt: The apartments felt more like old, tired rentals than a luxurious hotel. Worn furniture and a single functioning bath towel for three guests were immediate red flags. Understaffed: Encountering only one receptionist and a frequently unavailable bellboy created a frustrating lack of service. Uncomfortable Sleep: Despite booking for three, the provided room only had a king bed. A makeshift bed for our son offered a less-than-ideal sleep experience. Stale Atmosphere: An overall musty smell pervaded the apartment, further diminishing the appeal. Breakfast Below Par: Limited Choices: The breakfast spread consisted mainly of vegetables, some fruit, a single cheese option, and low-quality bread for toasting. Flies hovering near the food added another layer of unpleasantness. Inattentive Staff: A lone attendant seemed indifferent to providing basic service during breakfast. Positive Aspects (Difficult to Find, But Here They Are): While the overall experience was disappointing, there might be a few redeeming qualities for some travellers: Location: Depending on your travel plans, the location might be convenient. Who Should Avoid This Hotel: Anyone expecting a true five-star experience Families with children seeking comfortable accommodations Travellers looking for attentive and professional service Recommendation: We strongly advise against staying at the Mövenpick Al Mamzar. There are numerous other hotels in Dubai that can offer a genuine five-star experience for a similar price point. Consider exploring alternative options before booking here. Additional Notes: We have attached photos of the hotel's condition to support our review. It's important to note that other travellers may have had different experiences. However, our stay did not reflect the five-star rating advertised by the hotel or 訂房網站. We hope this review helps you make an informed decision about your next stay in Dubai!

Случайно забронировал этот отель вместо такого же на Марине. И за 90к рублей получил очень плохую пятерку, ремонт старый, все разваливается, плохая локация, очень скудные завтраки, моргала лампочка в номере, с ванной не уходила вода, при уборке забрали грязное полотенце и новое не принесли. Не рекомендую

Good customer service especially from Sabina who has been fantastic. Washing machines in the room is good. Cleaning staff are friendly and polite. All the staff are very friendly, rooms need some updating and some deep cleaning.